New Platinum Support

NewsBoss is known for exceptional software maintenance and support to clients, and now offers even more with the introduction of tailored Platinum Support packages to suit your specific requirements.

The majority of NewsBoss clients maintain a software maintenance agreement which not only ensures immediate access to NewsBoss technical support should it be required, but also includes access to every updated release of NewsBoss at no additional cost.  NewsBoss aggressively develops new functionality to meet client needs and to take advantage of new technologies.  These regular upgrades are made available to all customers on software maintenance agreements.

In addition to software maintenance, NewsBoss technical support is available 24/7 for mission critical emergencies and is delivered by highly skilled technicians with extensive I.T. knowledge and understanding of the broadcasting industry.  Support covers installation and configuration, software upgrades, user issues and assistance with major projects such as facility relocations and hardware upgrades.  

Clients can now choose Platinum Support packages, tailored to specific needs.  Platinum Support provides a nominated system administrator to maintain your NewsBoss system remotely and conduct regular health checks on your system.  It is an ideal solution for managing a single location, remote locations, or an entire network and making the most of limited IT resources.  Platinum Support packages are designed individually to provide the level of assistance you require at cost effective prices.  For more information, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..